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Ccom customer service continues to impress me

Last post 03-15-2010, 8:28 PM by zeebra. 6 replies.
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  • Ccom customer service continues to impress me

     03-15-2010, 7:21 PM

    • Joined on 08-31-2009
    • Jacksonville, Florida
    • Posts 2,816
    • Top 25 Contributor
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    There is no blender but AJ, and The Beard is his merchant

    MOW Special Forces Badge Recipient
  • Re: Ccom customer service continues to impress me

     03-15-2010, 7:25 PM

    fla-gypsy:
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    What aj fernandez sampler?
    Alex the unabomber and recipient of the MoW Special Forces Badge
    doromath:

    Some folks bomb your humidor: Alex bombs your mind.

  • Re: Ccom customer service continues to impress me

     03-15-2010, 7:28 PM

    Alex Williams:
    fla-gypsy:
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    What aj fernandez sampler?
    Ahhh... someone hasn't read their cigar.com catalog this month! Awesome AJ sampler in there that includes the new Virtue! I'm all over this one like Rosie O' Donnell on cheesecake!
  • Re: Ccom customer service continues to impress me

     03-15-2010, 7:33 PM

    clearlysuspect:
    Alex Williams:
    fla-gypsy:
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    What aj fernandez sampler?
    Ahhh... someone hasn't read their cigar.com catalog this month! Awesome AJ sampler in there that includes the new Virtue! I'm all over this one like Rosie O' Donnell on cheesecake!
    Haha I promise I did!! All that was different content wise was a diff pic on the cover. Haven't gotten one since that.
    Alex the unabomber and recipient of the MoW Special Forces Badge
    doromath:

    Some folks bomb your humidor: Alex bombs your mind.

  • Re: Ccom customer service continues to impress me

     03-15-2010, 7:36 PM

    • Joined on 08-31-2009
    • Jacksonville, Florida
    • Posts 2,816
    • Top 25 Contributor
    Alex Williams:
    fla-gypsy:
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    What aj fernandez sampler?
    This one http://www.cigar.com/cigars/viewcigar.asp?prod=SP-AJBASST6
    There is no blender but AJ, and The Beard is his merchant

    MOW Special Forces Badge Recipient
  • Re: Ccom customer service continues to impress me

     03-15-2010, 7:48 PM

    fla-gypsy:
    Alex Williams:
    fla-gypsy:
    I was going through some old e mails from last November and found where Jim K had promised to give me some free shipping in response to a problem that they fixed. So I e- mailed him and he still honored a 4 month old promise and helped out a BOTL. This is service you CANNOT get elsewhere. These guys are on top of the game, yeah, regular Superstars of service. Thanks again to Ccom for being there for their customers. BTW, I jumped on the AJ Fernandez sampler. That is going to be good and it will be my first chance to sample the MOW "Virtue". Looking forward to it.
    What aj fernandez sampler?
    This one http://www.cigar.com/cigars/viewcigar.asp?prod=SP-AJBASST6
    Nice Says on order delivery to them onMarch 22.... might have to bgrab this one myself!

    "MITAKUYE OYASIN"

    "OZZIE" OSBORNE


    "Death By Diesel" Creator and Conqueror

    userbarz.com
  • Re: Ccom customer service continues to impress me

     03-15-2010, 8:28 PM

    man, $2.50 a stick! cant pass that up!!!
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