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customer service

Last post 09-10-2010, 3:05 PM by undulac. 10 replies.
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  • customer service

     09-09-2010, 12:57 PM

    • Joined on 01-28-2010
    • Galveston/New Orleans
    • Posts 212
    • Top 500 Contributor
    So i just placed my first phone order with Ccom, and I was BLOWN AWAY. I mean, you guys rave about the service all the time, but I didnt expect it to be that awesome! I was on hold listening to sinatra for like 30 seconds, and then Matthew picked up, had my order up already, and processed it in less than a minute. I think my day got better just from calling in. Kudos CCOM!!!
    -Patrick

    1. Get rid of wife
    2. Buy nice humidor
    3. Stock with cigars
    4. ????
    5. Profit!
  • Re: customer service

     09-09-2010, 1:06 PM

    • Joined on 08-31-2009
    • Jacksonville, Florida
    • Posts 2,816
    • Top 25 Contributor
    There is none better!
    There is no blender but AJ, and The Beard is his merchant

    MOW Special Forces Badge Recipient
  • Re: customer service

     09-09-2010, 8:50 PM

    as far as I can tell, CCOM customer service is, quite simply, unparalleled
    "It is incumbent upon every generation to pay its own debts as it goes. A principle, which if acted on, would save one half the wars of the world" Thomas Jefferson
  • Re: customer service

     09-09-2010, 9:38 PM

    They are in a league of their own when it comes to customer service if you ask me.
    TEAM ENFIDL
  • Re: customer service

     09-09-2010, 10:07 PM

    If all businesses were ran like Ccom everyone in this country would have a job. A true model of how to run a business.

    I think there is one higher office than president and I would call that patriot. ~Gary Hart

  • Re: customer service

     09-09-2010, 11:19 PM

    • Joined on 01-28-2010
    • Galveston/New Orleans
    • Posts 212
    • Top 500 Contributor
    I tihnk I'm gonna call in just to chat if im having a bad day. It was like therapy.
    1. Get rid of wife
    2. Buy nice humidor
    3. Stock with cigars
    4. ????
    5. Profit!
  • Re: customer service

     09-09-2010, 11:39 PM

    it is fantastic!!! bar none, the best... i talked to tim today about getting some sticks in for my birthday on sunday and he hooked me up big time.. you just cant beat it
    top 5 fav. smokes.. Opus X, Camacho Triple Maduro, Alec Bradley 97' Harvest Habano, Cain by Oliva, MoW Ruination
  • Re: customer service

     09-10-2010, 2:43 AM

    • Joined on 08-04-2010
    • Pennsylvania
    • Posts 29
    • Not Ranked
    do many of you guys get the 10 cigar custom sampler deal ?
    Excuse Me I'm Hammered
  • Re: customer service

     09-10-2010, 1:21 PM

    • Joined on 01-28-2010
    • Galveston/New Orleans
    • Posts 212
    • Top 500 Contributor
    I thought the Ecuadorian all star was a fantastic deal and i love MOWs and Cains. Its just about preference.
    1. Get rid of wife
    2. Buy nice humidor
    3. Stock with cigars
    4. ????
    5. Profit!
  • Re: customer service

     09-10-2010, 2:03 PM

    If you have not received your sticks yet then wait to see how you feel when they come. It is very likely you will love ccom even more then.
    I log on to the online chat all the time just to chat with Andy. Sometimes we talks cigars, other times not so much. There are none like these guys.

    I told my wife I wanted to start smoking cigars. Her response: "Every man needs a hobby"
  • Re: customer service

     09-10-2010, 3:05 PM

    kos22us:
    do many of you guys get the 10 cigar custom sampler deal ?
    Call the 800 number and tell them what you like. They will work MUCH better deals then that 10 cigar custom deal.
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